Upcoming Webinars.

August Sales Series Part 2: The Art and Science of Zoom- 10 Hacks to Energize Your Next Virtual Sales Call – Aug 18, 2020Register Now

August Sales Series Part 1: The 3 “Hidden” Prospects You Need to Engage with Before Labor Day (…and how to do it!) – Aug 11, 2020Register Now

Episode ELEVEN: Don’t Leave Me! How to Get Ahead of Customer Churn.

By: Jeff Hoffman

Customer Success and Account Managers are responsible for managing many different accounts and customer relationships with varying levels of detail. With so many moving parts it can be hard to recognize when one of your customers is not aligned with you. This week, Jeff and CeCe dive into what you can do TODAY to prevent your customer from churning, and how to build closes into your customer conversations. They’ll share their tips on identifying the signs that indicate when a customer relationship is in rocky territory, and what you need to do in order to prevent scenarios where you would need to ‘save’ a customer relationship.

Check us out on iTunes, GooglePlay, Spotify, and Stitcher!

Sales | Management | Sales Podcast | Sales Training | Management Training | Sales Consulting | Management Podcast | Business Podcast

Stay in the loop.

HOFFMAN is an innovator and sales visionary. They deliver an authentic experience that keeps sales people engaged.”

- Bret Wilbur, Director of Sales, TriNet

Let’s get
acquainted.

  • This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
  • This field is for validation purposes and should be left unchanged.