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How Do I Get My Customer to Talk More?

Hoffman Hacks

How Do I Get My Customer to Talk More?

Would you like to know how to get someone to give you even more information in detail the next time you talk to them? 

Just remember, ignorance is bliss. 

It’s very quick for us to say things like, “I get it,” or “I understand,” or “Makes sense.” We’re engaged with someone to let ’em know that we hear them. But in reality, all that does is get them to stop talking. So why don’t do what I do? 

Say things like “I don’t understand,” or “I don’t know what that means,” instead of nodding your head. Then watch the person you’re talking to give you even more detail and more color, giving you the information you need to advance the relationship.

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