Are you having a hard time getting your customer’s cell phone number?

How about trying a minor major close?

A minor major close is a technique you use when you want something significant, like a cell phone number, but you get it by making it seem like it’s no big deal. This strategy can be incredibly effective in building trust and making the ask feel more natural.

So, how do we do that? We do that by offering our number first. If I’m going to give you my number and make it seem like no big deal, then me asking for yours shouldn’t be a big deal either. This simple yet powerful approach can open doors to more personal communication with your customers.

Here’s a step-by-step guide on how to use the minor major close effectively:

1. Wait for the right moment: Timing is crucial. Wait until you have scheduled a meeting or some significant call to action or next step. This ensures that there is already some level of commitment and rapport established.
2. Frame the request casually: When the moment is right, initiate the conversation casually. For example, ask your customer, “Are you in front of your computer, Bob?”
3. Lead by example: Once you have their attention, offer your number first. Say something like, “My cell phone number is (617) 555-1212. What’s yours?”
4. Wait and see: By offering your number first, you create a sense of reciprocity and make it easier for your customer to share their number. You’ll be surprised at how many cell phone numbers you start to get with this little approach.

Using the minor major close can be a game-changer in your communication strategy. It not only helps you get the information you need but also fosters a sense of trust and openness with your customers. Give it a try and see the difference it makes in your interactions.

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