Skip to main content

Tuesdays with Hoffman watch now

First Time is the Best Time

Hoffman Hacks

Should I refer to failed attempts to reach a prospect?

Why You Shouldn’t Refer to Failed Attempts in Your Emails

Still struggling to get your emails returned?

You might be making a simple mistake—reminding prospects of all the times they didn’t respond.

Why You Should Never Refer to Failed Attempts

It’s tempting to mention previous outreach in an effort to nudge a prospect into replying. But when you refer to failed attempts—saying things like “Just following up on my last email” or “I’ve tried reaching you a few times”—you’re actually reinforcing the fact that they’ve ignored you.

Instead of sparking a response, it makes your email easier to dismiss. Nobody wants to feel guilty for not replying.

Treat Every Email Like It’s the First

A simple shift in strategy can make all the difference: never refer to failed attempts in your follow-up emails. Every message should feel like a fresh, new opportunity for engagement.

Here’s how to do it:

  • Avoid phrases like “following up” or “checking in” – These add no value and highlight past silence.
  • Offer a new angle – Provide fresh insights, relevant data, or a compelling question to spark interest.
  • Keep the tone positive and confident – If you sound defeated, prospects will be even less likely to respond.

How to Follow Up Without Referencing Past Attempts

If you need to reach out again, do it in a way that moves the conversation forward rather than looking back:

“There’s something I came across that might be valuable for your team…”
“I had an idea that could help with [specific challenge]…”
“I wanted to share a quick insight that could be useful…”

By making each email fresh, engaging, and forward-looking, you eliminate any awkwardness around past silence. So, stop referring to failed attempts—start fresh, provide value, and make it easy for prospects to respond.

Looking for more Hoffman tips? Check out our YouTube!